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Movers & Shakers |
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Congratulations! Janet Flowers Wedding & Event Designs
was nominated for Special Events Magazine 2005 Gala Awards for
Best Floral Design.
Congratulations! Andy Kushner's Sound Connection recently
appeared on Prime Time Television on TBS' "Movie and A Makeover"
featuring Jennifer Lopez's movie, "The Wedding Planner."
Toni Footer, the owner of The Write Image in Rockville, Maryland,
has expanded to a second location in Salt Lake City, Utah and
opened an industry-leading website (www.twio.com), complete with real-time "Preview
Technology" for online customization and proofing. Visit
them online at www.twio.com,
at their retail store in Salt Lake City, or by appointment in
our Rockville studio by calling (301) 896-0975.
Congratulations! Pat Richitt and the Entertainment Exchange
are proud to announce that Powerhouse performed for NBC Today
Show's "Hometown Wedding" on Friday, September 16th
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Membership Benefit: Free Marketing
of Your Business & Expertise |
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Our February newsletter will be focusing on the latest trends
for 2006. Submissions are always welcome from all of our members,
and are due January 5, 2006 to jenniferkb@usahosts.com
for inclusion in the February newsletter.
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Membership Benefit: New Promotional
Opportunities |
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Please check out the brand new promotional opportunities available
to ISES DC members here.
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Inclement Weather/Emergency
Policy for ISES DC Events |
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If Fairfax or Montgomery County Public Schools are 2 hours
late, morning events, including board meetings, are cancelled.
Luncheon and evening events will be held.
If Fairfax or Montgomery County Public Schools are closed,
morning and lunch events are cancelled.
For evening events, visit the website or call 202.898.1152
for the event status.
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Save the Date |
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Tuesday, December 6, 2005
Holiday Party & Silent Auction
Thursday, January 12, 2006
ISES DC Breaker
Monday, February 13, 2006
2006 Capital Awards Entries Due
Thursday, March 30, 2006
11th Annual Capital Awards Gala
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President's
Letter
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Photo by
Freed Photography, Inc. |
Building your business through
ISES
Everyone wants to know how to increase their
business. Who will be my next new client? When will I have another
event to work on?
There are so many different options out
there that it's hard to focus on just one or two: advertising,
donating, sponsorships, networking, speaking, volunteering, websites,
giveaways, mailings, etc, etc, etc. But just as we had to focus
and find our niche when first starting out, you have to do the
same with marketing your business.
Instinctively we want to do it all but,
realistically, everyone has to balance their time and finances.
If you spend all of your time marketing but have no business,
then you have no credibility. If you spend all of your time on
your current event and don't have time to market yourself, then
you won't have any future business.
The good news is that as a ISES DC member,
all of these opportunities are available to you within our own
chapter. The balance is in picking one or two areas to focus
on that you can incorporate into your daily or weekly workflow.
For me, networking and volunteering have
been the main force in building my business. All of my clients
have been referrals from ISES, other volunteer organizations
or my own clients. I know for other ISES members, their business
comes from donating to one of our monthly meetings, advertising
in the newsletter, or sponsoring the Capital Awards Gala.
Make the most of your ISES membership and
take advantage of the marketing opportunities within our chapter.
Visit the ISES DC website for promotional information. Volunteer for a
committee and increase your networking circles. Or signup to
be a donor to showcase your talent and wares at one of our monthly
meetings.
Make the commitment. Set aside a few
hours a week, or even a month, to build your business and use
some of the great ISES DC resources available to you. You may
be pleasantly surprised by the results.
Raegan Smythe
ISES DC President
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Registration
Snafu Inspires Policy Evaluation
By Jenna Lordo, Eventology LLC
ISES DC Vice President of Education and Programming
As event professionals,
most of us enjoy blissfully, hectic schedules scrambling to meet
multiple deadlines, both professional and personal. Whereas,
one might be inclined to wait until the last minute to register
for a monthly ISES event, registering early is advantageous to
all.
First, registering before the cut-off date is a courtesy to sponsoring
vendors, particularly caterers and rental companies, who must
plan for an exact number of guests. Whereas our events generally
have a number of no-shows, we have also seen as many as 25 walk-ins.
It is tempting to play musical chairs on the assumption that
walk-ins may balance out no-shows, but at a sit-down we would
run the risk of turning away prepaid guests who arrive late.
A recent registration snafu left members of the Board scratching
our collective heads in regard to the best registration policy.
On the one hand, we want to accommodate everyone, including walk-ins.
On the other hand, we realize the need for a single policy that
is consistent and fair to all. In brief, here is the policy:
- ALL attendees must register and pay.
Sometimes a walk-in will request permission to "only"
attend the networking reception or the educational session without
paying. This is not fair to those who have paid.
- Registrations received after the
cut-off date and on-site registrants will be put on a waiting
list for sit-down meals, pending the availability of a seat.
In the case of a buffet, a pre-determined, limited number of
walk-ins will be allowed. Late or on-site registrants cannot
be guaranteed a meal. Payment in full is required, even if no
meal can be provided.
- ISES events are for ISES members.
Non-members are only allowed to attend a lifetime total of two
events. In fairness to our members, this policy will be enforced.
Other protocol questions come our
way from time-to-time, such as why guests have to pay for alcohol
and valet. The first is easy to answer. Two years ago, we sent
a chapter-wide survey evaluating member preferences. As monthly
event fees had not risen in years, members were asked if they
preferred higher fees or paying for one's own beverage consumption.
The vast majority voted to keep fees down. Some caterers offer
a complimentary alcoholic beverage, but this is entirely optional.
We do ask caterers to provide a complimentary, non-alcoholic
beverage and most comply. In regard to valet, many venues contract
out this service and have no control on pricing. Valet parking
is a nice luxury, but other parking options are always available.
So that's it in a nutshell. Registering early is greatly appreciated
by our sponsors and board members who contribute their time and
services toward making these events happen. And, hey, with the
$5 you'll save on early registration, you can buy yourself a
beer!
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Special Feature: Promoting Your Business |
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Step Up Your Marketing Activities
By Ashleigh Dorfman, CSEP, posh parties, LLC
ISES DC Director of Education
So
you have a cute business name, logo, business card, brochure
and Web site. Great! But what else are you doing to promote your
company (if you're an entrepreneur) or your skill set (if you're
an employee)? Below is an abbreviated list of promotional activities
you should pursue to market your company and yourself (US Small
Business Administration, 100+ Marketing Ideas):
- Create a personal nametag or pin
with your company name and logo on it and wear it at high visibility
meetings.
- Ask clients (employers) why they
hired you and solicit suggestions for improvement.
- Hold a monthly marketing meeting
with employees (co-workers) to discuss strategies, brainstorm
marketing ideas
- Give out two business cards - one
for the prospect customer to keep, one to pass along.
- Enhance your direct mail and improve
results by using colored or oversize envelopes.
- Develop a media relations strategy
- create a media list, write press releases, appear on radio
or TV, get a publicity photo taken and submit it with press releases,
or create your own TV program and pitch to a local station.
- Record a memorable voice mail message.
- Return phone calls and email inquiries
promptly.
- Advertise during peak seasons.
- Mail "bumps": photos, samples
and other innovative items to your prospect list. (A bump is
simply anything that makes the mailing envelope bulge and provokes
curiosity).
- Host an open house for current and
prospect customers.
- Teach a class.
- Donate your product or service to
a charity auction a la ISES DC Silent Auction at the Holiday Party.
- Produce and distribute an educational
CD-ROM.
- Publish a book.
- Start every day with two cold calls.
- Read newspapers, business journals
and trade publications for new business openings (we learned
this tip at the 2004 EXPO, compliments of the Washington Business
Journal).
- Lastly, remind clients of the products
and services that you provide that they aren't currently buying.
Again, this is just a short list of marketing ideas to promote
your business. There are hundreds more but the idea that I want
to encourage is that promoting your company goes beyond a cute
name, logo or business card.
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Making
Research Do More For Your Business
By Candice Bennett, Candice Bennett & Associates, LLC
ISES DC Vice President of Marketing Communications
Small
and large businesses alike face important decisions almost every
day as they maneuver a constantly changing business environment.
Quite often what makes a business continue to be successful is
how decision makers stay on top of the changing needs and desires
of their customers. While many companies will constantly conduct
opinion surveys to measure customer satisfaction, companies who
instead work to turn their studies into actionable strategic
recommendations enjoy a much higher return on investment (ROI).
Marketing professionals, like Dawn Mixon
of D Solutions (our speaker at the October dinner), work with
businesses of every size and in every industry to help them determine
their unique selling proposition (USP). USPs help companies differentiate
themselves from the competition in a way that is appealing to
customers.
Research
companies, like Candice Bennett & Associates, often work
in tangent with marketing, public relations, and advertising
professionals to determine which USP is the most effective in
impacting customer behavior. Conducting a stated versus derived
importance analysis is one effective way of evaluating possible
USPs. Anywhere from one to thirty possible benefits or USPs are
shown to the target audience, and the respondent is asked to
evaluate the absolute importance or appeal of each statement.
The statistician will then run a correlation analysis to determine
the predictability of benefits on actual behavior, to help us
understand which benefits (or USPs) actually drives their purchase
behavior.
Business professionals face a myriad
of decisions concerning their communications strategy all the
time, but a little money spent on quality research can provide
peace of mind that the decisions being made are the right ones.
Promote
Your Business at an ISES Meeting
Patrick Richitt, Entertainment Exchange, Inc.
ISES DC Director of Programs
ISES
members can do more to promote their businesses than just developing
edgy web sites, brochures and business cards. We also have the
ability to let the special event industry see, touch and feel
our services first-hand by demonstrating our products at a monthly
ISES meeting. In addition to having an exclusive group of professionals
experience our services, we will also be doing a great service
to ISES, its members and our friends in ISES. I urge each member
to take the opportunity to use monthly ISES meetings as if they
were exclusive member-only trade shows.
Did I mention that there is no cost for
displaying your services here?
We each spend countless hours and
dollars to become known and respected by ISES members. I urge
you to also recognize that you will become better known by ISES
members by allowing them to know not just you but your products
and services as well. At a time when we need to appeal to all
of our potential clients' senses, monthly ISES meetings offera
great way to show off all that your company has to offer.
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ISES DC Showcases
at National Affordable Meetings
By
Dave Edwards, CSEP, Dave Edwards Events! Inc.
ISES DC Director of Strategic Alliances
ISES DC showcased to over 1700 meeting
planners at the National Affordable Meetings show at the DC Convention
Center. Many of our members were on hand to spread the word about
ISES to the attendees: Dave Edwards, CSEP (Dir. Strategic Alliances),
Kelley Gillespie (VP Membership), Dubey Dubiach, CSEP (Dir. Breakers),
Pat Richitt (Dir. Programming), Pam Burton (Past President),
Lisa Mihalik, (Dir. Front Desk), Renee Stake, Michael Oleru and
Jackie Yacenda. Special thanks go to Michael Wagner of Promovision
who provided ISES logo bags.
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